We accept returns for replacement, when notified within 24 hours, of products that were damaged during shipping. If your artwork arrives damaged, please note the damage immediately with the carrier and either refuse delivery or sign "damaged upon delivery" and notify us immediately. We will replace your limited-edition artwork only after the damaged piece and its accompanying documents are destroyed, We reserve the right to request that it be sent back to us at our expense.
what is your cancellation policy?
You may cancel your order within 24 hours of purchase. Please understand that these are made to order, handcrafted products and changes to your order are difficult or impossible to accommodate once production has started. We are happy to work with you prior to starting the process to assure a seamless experience.
why is there such a long lead time?
Our limited edition, custom framed products are handcrafted and made to order. David oversees this process from printing through shipping, ensuring the highest quality at each step. We make every effort to get your bespoke image to you as soon as possible.
What is included in the price?
Our pricing includes custom hand crafted wood framing that has been specially selected by David. The listed pricing includes the mount material, frame and protective optium plexiglass where appropriate. All frames are ready to hang with a French Cleat hanging system. Crating and shipping are included in the price for all orders shipped within the United States. The print only option is available for a limited time and includes the printed image. All artwork is signed, with the title, edition number and hologram accompanying the Certificate of Authenticity.
What if i want to select a different frame?
We are happy to work with you to select a framing option of your choosing, There are endless possibilities! Please note that the process may add additional time to fulfillment and to the cost of your final order.
How does a limited-edition Artist's Proof differ from a limited-edition?
An Artist's Proof is typically the first print made of an image which requires extra inspection to ensure that the file is perfect and the printing outcome is as expected. This often requires several printing "proofs" until the image is approved by David. Artist Proofs are priced higher to cover the additional costs associated with the process and the production is limited to only a few, making them more valuable.
will the artist's signature be visible?
David's signature, image title, edition number and a secure hologram will be visible on the reverse.
do you ship internationally?
We do! We use FedEx International Economy shipping and will upgrade to International Priority when appropriate. Shipping estimates are given at checkout. Please note that all prints are produced in and shipped from the United Staes. We are legally bound to provide information to the relevant import and export authorities when shipping prints outside of the US.
Do you sell loose prints?
We are offering a loose print option for a limited time only. We do not sell image files. Please contact us for commercial use of an image.
Please feel free contact us if you have additional questions!
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Description from Merchant:
We use top of the line professional, archival paper and pre treated aluminum for all of our hand crafted prints. We use anti reflective Optium Acrylic which provides 93% UV protection.